Complaint Letter

Kavin Krishnan
55/1 Ladprao soi 55
Bangkok, 10240

November 25, 2010

Manager Takaeda Hoshiro
Hitachi
666/19 Ladprao 131, Bangkok 10240

Dear Mr.Takaeda

On November 21, 2010 I bought a fan, model H-10226 from Hitachi store in the amount of 700 baht. I have enclosed the receipts of the product.

I bought the fan from the store and when I reached home, I immediately fixed it and turn it on. When I turned the fan on, the neck of the fan could not turn.

It would be nice if you send me a new fan within 3 days. I would like you to give me a free delivery charge too. If there is any problem please contact 081-999-2244.

Thank you for your time acknowledging this message and care for this matter.

Sincerely,

Kavin Krishnan
Enclosure

Complaint Letter

Panicha Meesitita
555 Wow Road,
Wonderful city, 12345

November 25, 2010

Customer Services Manager
Samsung
Nowhere, somewhere 67890

Dear Customer Services Manager:

On November 20, 2010 I ordered a black refrigerator Samsung Star G60 for 25,000Baht from Central Wow to be sent to my house on November 23, 2010. I have enclosed copies of my receipt of purchased.

I have received the product on that date but what I got was a white color refrigerator. I told the delivery man about it, but he said he followed the order list.

It would be nice if I will receive my refrigerator as soon as possible. Please send it to the same address, with free delivery fees. Contact 080-123-4567 for more information.

Thank you for your assistance with this matter.
Sincerely,

Panicha Meesitita
Enclosure